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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacob Peterson

September 19, 2023

1  out of  5 rating by Jacob Peterson
"Policy said they would cover water damage caused by wind driven rains and I even managed to confirm it with them, but they're unwilling to cover it. Their claims team will say anything to rip you off. This is the Wells Fargo of insurance companies, find something better."

Steph Kircher

June 7, 2023

5  out of  5 rating by Steph Kircher
"Jake was quick to respond, very knowledgeable and was able to quickly get our quote to meet an urgent deadline. Communication has been simple and I would recommend Jake to anyone needing insurance!"

Jaime Esqueda

April 7, 2023

5  out of  5 rating by Jaime Esqueda
"I have been working with Aaron and his team for over a decade and I look forward to the next ten years as much, if not more, than the past ten. There is not a single instance where they haven't went above and beyond for me and my family. I am proud to have Aaron and his team on my side. If you are currently thinking of making an insurance change, Aaron and his team are truly your only choice!"

Andy Conn

March 22, 2023

5  out of  5 rating by Andy Conn
"Rhett and Jake did a great job explaining the benefits of State Farm as well as additional options. But they weren’t pushy or overselling. Apples to apples they are saving me over $1000 a year from my current company. I’d recommend checking out the State Farm Hatanpa agency when you are shopping insurance"

Christine Ditmars

March 17, 2023

5  out of  5 rating by Christine Ditmars
"The staff at Hatanpa State Farm have been nothing short of amazing, helpful, and honest. I've been with them now for a few years, and never once have I ever doubted being a customer of theirs for all my needs; auto, home and personal. Speaking with my agent Nicole really helped capture not only the items I needed covered, but she also enabled me to look into options for my three kids. I cannot say enough great things about her and the service she provides."

Emily Stehly

March 16, 2023

5  out of  5 rating by Emily Stehly
"Customer service is excellent. The experience overall did not disappoint. So grateful to have found them!"

Jake Mussman

March 7, 2023

5  out of  5 rating by Jake Mussman
"Aaron and his team are welcoming, caring, and knowledgeable. It was such a positive experience to work with them. I will be referring other friends and family to their office whenever possible. Keep up the great work!"

rhett wiebers

February 28, 2023

5  out of  5 rating by rhett wiebers
"Very impressed with Hatanpa State Farm Agency! This is an extremely professional, very knowledgeable, affordable, and fast acting insurance agency. I would highly recommend insuring yourself or business with Aaron Hatanpa State Farm in Mankato!!!!"

Michael O'Gorman

February 23, 2023

1  out of  5 rating by Michael O'Gorman
"I was a customer for 13 years. I recently filed a claim for 6 areas of water damage inside my home following a hail storm. After my thousand dollar deductible I was left with $1000 from the insurance company. I did not agree with their adjuster, they sent a second adjuster who questioned the water stains in the bathroom stating he could not see the sagging ceiling. I called once again did not agree with their adjuster and was told to dab a paintbrush in some white paint to fix my ceiling. Didn’t realize by doing that that would take the water out of the insulation in the ceiling, not! I was told by my father you’ll find out how good your insurance is once you file a claim. I pulled my homes and vehicles and went to America American family. I wouldn’t waste your money at State Farm Hatanpa agency!!! Mike"

Chris Foley

February 21, 2023

5  out of  5 rating by Chris Foley
"Great experience with the Hatanpa team. Customer service is quick and timely. Hatanpa checks all the boxes!"

Adelita Kleinschmidt

February 21, 2023

5  out of  5 rating by Adelita Kleinschmidt
"I cannot praise this Team enough, they are amazing and so knowledgeable! Quick response and follow up, Kristine S. and Sam F. among other team members were amazing during my recent experience, taking the time to ask about my family members involved in the accident. Any other time I’ve reached out for any other changes they’ve been quick to help me with my concerns and always super friendly! Would highly recommend to anyone."

Wendy Weber

February 21, 2023

5  out of  5 rating by Wendy Weber
"I've been a customer of Hatanpa State Farm for several years now, and I'm continually impressed with their level of service. From the moment I signed up, their team has been extremely helpful and knowledgeable, providing me with all the information I needed to make informed decisions about my insurance coverage. What really sets Hatanpa State Farm apart, though, is their commitment to their customers. They have been been prompt, professional, making the process as stress-free as possible. Overall, I highly recommend Hatanpa State Farm to anyone looking for a reliable and trustworthy insurance provider. Their dedication to their customers and their commitment to excellence is truly unparalleled."

Hunter Ellis

February 1, 2023

5  out of  5 rating by Hunter Ellis
"Jake was great to work with! Very thorough and answered all of my questions. Definitely recommend!"

Annika Elias

January 19, 2023

5  out of  5 rating by Annika Elias
"This team is super knowledgeable and has superior customer service. They will always have the answers you need and if they don’t they will find it and get back to you super quick! Highly recommend working with the Hatanpa State Farm team."

Keaton Leclaire

January 13, 2023

5  out of  5 rating by Keaton Leclaire
"The staff here is awesome. They are super helpful and extremely friendly. A very pleasant experience."

Kyler Paulson

January 12, 2023

5  out of  5 rating by Kyler Paulson
"Honest, Great Service. It was very fast and easy to get my home insurance Quote Thanks to Jacob"

Shereif Desouky

January 11, 2023

5  out of  5 rating by Shereif Desouky
"Aaron's office helped me find savings in my policies in order to afford Disability Insurance. I recently had a claim and they walked me through everything. Appreciated not having to be concerned with insurance blackholes when dealing with my incident. Highly recommend!"

Matthew Kuehl

January 11, 2023

5  out of  5 rating by Matthew Kuehl
"I reside in both Minnesota and Washington DC. I wish I could have all my policies with Aaron's office. They have friendly, knowledgeable, and amazing staff. Emily's expertise in Life insurance assures me my loved ones are protected and she answers my questions before I even ask. Kristine and the others are always a pleasure to work with. Thanks for such great service and protecting all my needs! Highly recommend to others."

Allan Hernandez

January 5, 2023

5  out of  5 rating by Allan Hernandez
"Great office! Zack Kolars is so helpful and informative. 10/10 would highly recommend!"

Ashley Scharbach

December 5, 2022

5  out of  5 rating by Ashley Scharbach
"I cannot say enough wonderful things about Zack Kolars at Aaron Hatanpa's State Farm Insurance agency. This past weekend I ended up in the ditch after a snowstorm. I text Zack on a Saturday morning and he called me within just a few minutes to talk me through everything I needed to do. He was extremely helpful and put my mind at ease after just going through such a traumatic experience. I don't know anyone else who would have responded back to me as quickly as he did especially on a weekend. I am beyond grateful for his support and would recommend him and State Farm to anyone and everyone!!"

lindsay huhn

October 31, 2022

5  out of  5 rating by lindsay huhn
"Always treated kindly by all the staff in the office. Easy to talk to and they answer any questions I have."

Steve Schulte

September 1, 2022

5  out of  5 rating by Steve Schulte
"Knowledgeable staff with small town service. I've been with Aaron's agency for over 20 years. My expectations have always been exceeded."

Greg Deuermeyer

August 29, 2022

5  out of  5 rating by Greg Deuermeyer
"Helpful, kind, courteous, professional"

Laura S

August 15, 2022

5  out of  5 rating by Laura S
"Excellent friendly and knowledgable service. Aaron helped me understand everything I needed for coverage and even told me what I didn't need. Helped me set up mortgage and retirement accounts with State Farm. Staff is extremely friendly and helpful. They even made phone calls for me to get all my accounts set up exactly how I wanted them"

Todd Brockman

July 29, 2022

5  out of  5 rating by Todd Brockman
"So far I’ve been very satisfied with there service."